Privacy Policy

1. Data Controller

The data controller within the meaning of the UK General Data Protection Regulation (UK GDPR) / GDPR is:

2. Data We Collect

2.1 Orders

When you place an order, we collect the following personal data:

• First and last name
• Delivery address and billing address
• Email address
• Phone number (optional)
• Payment data (transmitted directly to the payment provider)
• Order history and purchase details

2.2 Contact Form

When you contact us via the contact form, we store your name, email address and the content of your message.

2.3 Newsletter

When signing up for the newsletter, we store your email address and the date of sign-up. Registration uses a double opt-in process.

2.4 Cookies and Tracking

Our website uses cookies. Details can be found in section 7 of this privacy policy.

2.5 Server Log Files

Each time our website is accessed, the following technical data is automatically stored:

• IP address of the requesting device (anonymised)
• Date and time of access
• URL accessed
• Browser type and version
• Operating system
• Referrer URL

3. Legal Bases (Art. 6 UK GDPR / GDPR)

We process your data on the following legal bases:

• Art. 6(1)(a) GDPR – Consent (e.g. newsletter, non-essential cookies)
• Art. 6(1)(b) GDPR – Performance of a contract (e.g. order processing, delivery)
• Art. 6(1)(c) GDPR – Legal obligation (e.g. statutory retention periods)
• Art. 6(1)(f) GDPR – Legitimate interests (e.g. security, fraud prevention, web analytics)

4. Retention Periods

We store your personal data only for as long as necessary for the respective purpose or as required by law:

• Order data: 7 years (statutory retention period under UK tax law / § 147 AO)
• Contact enquiries: 3 years after processing
• Newsletter: Until unsubscription
• Cookies: Depending on type – session cookies until the browser is closed; persistent cookies according to their individual lifespan
• Server log files: 7 days (anonymised for up to 30 days)

5. Sharing with Third Parties

5.1 Payment Providers

For payment processing, we use the following service providers to whom the necessary payment data is transmitted:

• Stripe, Inc. – 354 Oyster Point Blvd, South San Francisco, CA 94080, USA. Privacy policy: stripe.com/de/privacy
• PayPal (Europe) S.à r.l. et Cie, S.C.A. – 22-24 Boulevard Royal, 2449 Luxemburg. Privacy policy: paypal.com
• Klarna Bank AB – Sveavägen 46, 111 34 Stockholm, Schweden. Privacy policy: klarna.com/uk/legal/klarna-privacy-notice

5.2 Shipping Providers

To deliver your order, we share your name and delivery address with shipping providers such as DHL, DPD or Evri.

5.3 Web Analytics

We use web analytics tools to analyse and improve the use of our website. Details can be found in section 7.

5.4 No Sale of Personal Data

We do not sell your personal data to third parties and do not share it for advertising purposes.

6. Your Rights as a Data Subject

You have the following rights under UK GDPR / GDPR:

• Right of access (Art. 15 GDPR): You can request information about the data we process about you.
• Right to rectification (Art. 16 GDPR): You can request the correction of inaccurate data.
• Right to erasure (Art. 17 GDPR): You can request the deletion of your data, unless statutory retention obligations apply.
• Right to restriction of processing (Art. 18 GDPR): You can request restriction of processing.
• Right to data portability (Art. 20 GDPR): You can receive your data in a structured format.
• Right to object (Art. 21 GDPR): You can object to the processing of your data where it is based on legitimate interests.
• Withdrawal of consent (Art. 7(3) GDPR): You can withdraw consent at any time with effect for the future.
• Right to lodge a complaint: You have the right to lodge a complaint with the relevant supervisory authority (e.g. the Information Commissioner's Office, UK).

To exercise your rights, please contact: support@matteosolaro.com

7. Cookie Use and Withdrawal

7.1 What are cookies?

Cookies are small text files stored on your device when you visit our website.

7.2 Which cookies do we use?

7.3 Changing cookie settings

You can change your cookie settings at any time:

• Via our cookie banner on your first visit
• Via the "Cookie Settings" link in the footer
• Via your browser settings

Reset Cookie Settings

8. Contact: Data Protection Officer

For data protection enquiries, please contact our Data Protection Officer:

9. Changes to this Privacy Policy

We reserve the right to update this privacy policy as needed to reflect changes in law or our services. The current version is always available on this page. Last updated: August 2026.